In the meantime, conduct your own physical! Take some time this week to read what people are saying about your business. You might be surprised by what you find. But if you happen to find anything not-so-great, just remember: you need to become aware of it first, and then you can manage it.
You'll hear from me again soon with details on how I'm going to help you (and your brand) get in shape!
Spoiler alert: I have lots of experience: