Chief Operating Officer (COO)
About Miss Rizos Salon, Inc.
Miss Rizos was born in 2011 as a blog where its creator, Carolina Contreras, also known as “Miss Rizos”, shared information and resources in Spanish about caring for afro-curly hair. In 2014 Miss Rizos opened her first salon in Santo Domingo, Dominican Republic, an idea that arose from both a need for a space dedicated specifically to curly hair care without the application of chemicals or heat and the desire to celebrate her identity. In 2019 Miss Rizos expanded their operations to the US and opened the second location in New York City.
As a team member at Miss Rizos, you can expect to make a difference through your work, to significantly advance your career trajectory and through beauty, education and empowerment continue changing the world one curl at a time.
Position Description
We are seeking an experienced Chief Operating Officer (COO) to oversee our salon’s ongoing operations and procedures, establish policies that promote company culture and vision, and be the right hand of our CEO.
This role requires a unique mix of business and management expertise that will help bridge the gap between daily operations and the salon's long terms goals. The ideal candidate possesses strong leadership skills and the ability to approach business from a creative point of view. We are looking for someone whose experience and talents, will help lead our team to be efficient, productive, and effective.
Additional requirements may include participating in change and problem management reviews and working with other support teams to manage and resolve issues expeditiously.
Duties and Responsibilities
• Collaborate with the CEO, CFO, and CMO in setting and driving organizational vision, financial planning, and operational strategy.
• Translate strategy into actionable goals for performance and growth.
• Help to implement organization-wide goal setting, performance management, and annual operating planning.
• Oversee company operations and employee productivity (KPIs).
• Design and implement business strategies, plans, and procedures.
• Establish policies that promote company culture and vision.
• Lead team members to encourage maximum performance and dedication.
• Work with salon administrators on developing and measuring employee engagement and happiness.
• Build a highly inclusive culture ensuring that team members thrive and organizational outcomes are met.
• Ensure effective recruiting, onboarding, professional development, performance management, and retention.
• Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary.
• Evaluate performance by analyzing and interpreting data and metrics.
• Assist CEO in fundraising ventures.
Key Requirements
• Bilingual in Spanish and English.
• Must have a valid US Visa
• Excellent written and verbal communication skills (Spanish and English).
• Outstanding organizational and leadership abilities
• Proven experience as Chief Operating Office or relevant role.
• Bachelor’s degree in business administration, or related field
• 3-5 years of experience in executive leadership positions.
• Leadership skills, with steadfast resolve and personal integrity.
• Understanding of service business planning.
• A solid grasp of data analysis and performance metrics.
• Be able to diagnose problems quickly and have foresight into potential issues, while being able to find creative and effective solutions.
• Understanding of business functions such as HR, Finance, marketing, etc.
Desired Skills and Qualifications
• 3-5 years extensive experience within the beauty industry.
• Master’s degree in business or related field.
• Fundraising experience.
• International business experience.
Job Type
US Part-Time Position (Possibility to become a full-time position in Quarter 3
Travel
Moderate between locations (Santo Domingo, Dominican Republic and New York, NY)
Company's website
https://www.missrizos.com
We are an equal opportunity employer and value diversity at our company. We do not
discriminate based on race, religion, color, national origin, gender, sexual orientation,
age, marital status, veteran status, or disability status.
