Bridal Scripts 

Pre- Appointment, 

+When you're Ghosted,

+ Post-Appointment, 

+ Referral Game!

 

Scripts for Pre-Appointment

Congrats!

Hi friend! Congratulations, my name is Rachel Sweeney and I’m a preferred vendor with David’s Bridal. So fun, you won a pampering package. For being a winner, you also receive a gift card and virtual consultation to walk you through the treatments. The next step is to customize your skincare package. ✨  


Here are a few questions I have about your skin type.
  (Insert Pre-Profile Google Form link).

 

If you do not have a Google Form continue with…

 

The next step is to customize your skincare package. ✨ Would you consider your skin oily, combination, dry, or normal? Also, any skin concerns I should know about?

 

 

Get Booked

Great answers Julie on your questionnaire! We can definitely address everything you mentioned! 😀 It will be pieces of the Mary Kay skincare line since I love that I can customize a facial for anyone with any skin type! ✨ I will put in a microdermabrasion treatment, lip exfoliation, and skincare line formulated for your oily skin type! 🤗 
 

✨Next step, let's pick a date to pamper you with the treatments. Here is my booking calendar, pick what ever works best for you 😀 (Insert Calendly Link).

 

If you no not have a Calendly link continue with…


Do you typically prefer daytimes or evenings?

 

 

Bring Friends

Yay! It is in the books! I do reserve up to 5 pampering packages for any girlfriends or family who might have fun joining you in the pampering.  No more than 5, though! It gets crazy with more than that! 🤪 Do you have an estimate of how many packages you might want me to reserve for you?

 

 

 

*If yes: Awesome! They will also receive a $10 gift card as a gift from you. 🎉Just text them this questionnaire so I can customize their packages too 😀 (Insert Pre-Profile Google Form link)

I just need them submitted by Friday so I can get all those packages in the mail. 💌 

 

If you do not have a Google Form continue with…

 

Awesome! 💌 They will also receive a $10 gift card as a gift from you. 🎉

Just text me their name and number so I can txt them the skincare questions to customize their packages too 😀  

 

 

**To their guests: Great answers  Kayla on your questionnaire! We can definitely address everything you mentioned! 😀 It will be pieces of the Mary Kay skincare line since I love that I can customize a facial for anyone with any skin type! ✨  I will put in a microdermabrasion treatment, lip exfoliation, and skincare line formulated for your oily skin type! 🤗  I'll follow up with you soon to make sure it arrives safely. 💌 

 

 

 

Mailed

Mail 6-10 days before session (txt to EVERYONE receiving a package, even guests of a Bride. Have one-one -one communication with everyone.)

 

Hey Julie! Just wanted to let you know your pamper pack is officially in the mail. I will check in a few days to make sure it arrives! (send picture)

 

 

Confirm

2 Days Before Session


Morning, Just confirming our Skincare Session on (Date + Time + Time Zone ). ✨ Looking forward to pampering you, Julie! I'll send over more details on the day of 😀
 

 

Virtual Checklist
3 Hours Before  + Pic of Checklist


Looking forward to seeing you in a few hours! 
💻🖤We will use zoom for a video chat: Just click the link and it will pop up!  

(Insert Zoom Link Details)

https://app.skipio.com/-Bbd2uP
Meeting ID: 906 498 6003
Password: 578653

Picture of Checklist

 

Confirm

20 minutes before session

Get ready to feel fabulous! ✨ I'll see you in a few minutes!

 

Scripts for Ghosters

Has Not Answered 
Skincare Questions (PreProfile)
 
Follow Up 1 - after 1 days
Morning Susie! Mailing out some facial packages today and I would love to get yours included. Here are a couple questions I have about your skin type so I can customize it. 🤗 
(Insert Preprofile Google Form)
 
⭐️ (optional) Added Image for therm to get excited again about session. 
Image item
Follow Up 2 - after 3 days
Hey girl, if your anything like me you get a text in the middle of doing a million things LOL 🤪 Wanted to follow up to get your facial pack customized. Here are a couple questions I have about your skin:
1) What's your skintype; Normal/Dry, Oily/Combination? 
2) How are you currently taking care of your skin?
 3) What is one thing you would change about your skin? 
4.) Age?
 
⭐️ (Optional) I know the zoom session seems a little different, so here is a sneak peek into the facial experience! ⭐️ https://app.skipio.com/-vZCXfk
 
 
Follow Up 3 - after 5 days
Hey girl! we've been missing each other here… No worries! Just following up one last time for your facial package. We're you still willing to get pampered lol? If I don't hear from you I will just assume you are really busy right now and follow up with you in a couple months. Does next month seem better? 😃
 
Completed Skincare Questions 
But Hasn't Booked
 
Follow Up 1 - after 1 days
Morning Susie! Mailing out some more facial packages today and I would love to get yours included. Just need pick a date to pamper you =) I just had some openings, does an daytime or evening usually work. best for you?
 
Follow Up 2 - after 3 days
Hey girl! My books are filling up and I would love to give you priority booking for you pampering session before I pop your facial package in the mail. How does an hour next week sound? 🤗 
 
Follow Up 3 - after 5 days
Hey Susie, we've been missing each other here… No worries! Just following up one last time for your facial package. We're you still willing to get pampered lol? If I don't hear from you I will just assume you are really busy right now and follow up with you in a couple months. 😃
 
 
Appointment No-Shows
Follow Up 1 - after 5-10 minutes
Ready when ever you are =) Let me know if you have any troubles jumping on.
 
Follow Up 2 - after a few hours
Hi Susie! So sorry we I missed you at our session this today! Perhaps we selected the wrong time. I would love to set a new date with you, do you have a preference between daytime or evenings?
 
Follow Up 3 - next day
Hey girl, I hope I didn’t offend you or disrespect you in someway! I just want you to know that was never my intention. ✨Hope to hear from you soon.
 
Follow Up 4-  after 3 Days 
Hey Susie, we've been missing each other here… No worries! Just following up one last time for your facial package. We're you still willing to get pampered lol? If I don't hear from you I will just assume you are really busy right now and follow up with you in a couple months. 😃
 
 

Scripts for Post-Appointment

Close the Sale

(Said on the call!)

Hey Susie, thank you so much for taking the time to get pampered with me! I appreciate you! I see your favorite product was the (Insert product).That is one of my favs too! I noticed the bundle you loved most was the (Insert Bundle), Are you thinking that is the one you would like me to put on your invoice with all your discouns.

 

YES! :
What 50% off spa bar items did you want to add on? 


ACTION:
- Calculate the sale and send them the total. (Or send them the Google Form invoice once off the call)
- Run Payment (Venmo, Card #, etc) 
- CDS or Ship Product

 

NO: No worries, what other items would you like to get started with instead?

 

NO: All good! I didn't mention this on the call but we actually also have a Travelsize Ultimate Miracle set + Fullsize charcoal mask for only 50!

 

NO: Great... (Move on to booking the follow up)

 

Book the Follow Up

(Said on the call!)

I notice you would LOVE to do a (Appointment Type circled)! Awesome! Just for booking a tentative date today, you receive a $10 giftcard to use at that session. We can always change it later, if needed. What is better for you, daytime or evening?

 

Click here to request your Hydra Session Package Here

 

Business Opportunity

(As soon as you're off the call!)

I see you said you would love the (Eyeshadow or Lipgloss) as your free gift for watching the video! Awesome! Here is the link!  https://paperfree.club/#possibilities

 

Next Morning

Check- In

Thank you so much for lending me your face yesterday! Wanted to check in and see how you are loving your skin this morning, probably super smooth!✨

 

Sale Not Closed

Oh also! Just a friendly reminder, if there was anything you remembered you wanted, all discounts expire today 🤩

 

Video Not Watched

Oh and I noticed we don't have your video entry yet. I'd love to get your free item in the mail for you! Are you open to watching today? 
 

Follow Up Not Booked

Hi Susie! Prepping your hydra package today. ✨ Before I pop it in the mail, I would love to pick a date to pamper you with them. Was daytime or evening better for you?

 

Click here to request your Hydra Session Package Here

 

 

Scripts for Referral Game

Immediately 

Morning Samantha, this is Rachel! We probably haven't met but I was just pampering your friend Kim and she loved it and she was able to gift you with a pampering session and a gift certificate!!

It includes a 3 step hand treatment and my ultimate favorite- microdermabrasion! 🤩 It’s free and you will feel fabulous! I'll send you a mini skin care package in the mail so it's totally safe from spreading germs! 😉 We'll do some fun video pampering once it arrives to walk you through it. Does an at home DIY facial sound good for you? ✨

 

Click here for the Picture to Attach to first message 

 

Follow Up 1 - after 3 days

Hi Samantha, it’s Rachel. I'm just following up about your pampering session and gift card! Since Kim mentioned she thought you would love it, I didn't want you to miss out! I know you’re probably super busy, so I will follow up with you in a couple days if don’t hear from you. 🤗 

 

Follow Up 2 - after 5 days

Morning, I'm just following up with you one last time about your pampering. Not sure if you are getting my messages and it is totally okay if you're not interested! If I don't hear back from you, I'll assume your super busy and I'll look forward to hearing from you in the future.😊

 

Scripts for sharing the opportunity

After They WatchThe Video

I received your submission for watching the video! 🎉 You are now entered into our monthly drawing for $100 cash which we do at the end of the month! I'll keep you posted on the results! 💸

 


If They Showed Interest In the Business

Ok [First Name], I’m going to bribe you again LOL You had some great questions on your submission, I would love to give you a FREE mascara or travel size microdermabrasion set in exchange to do a 20min zoom survey for me about the MK business. You don't have to sign up, it would just mean a lot to get your opinion and help me with my interview skills as I mean more sharp ladies like yourself. So, you open to more free stuff? 😂 💁🏻‍♀️

 

Get them Booked! 

Great!! Thank you! What works better for you, daytime or evenings? 

 

Click here to book a date for the two of you with your Mentors Schedule:  

 
 

xoxo

Rachel Sweeney