FAQ's
How does billing work?
Annual Membership - When you sign up for the annual membership option you will be billed for the year on the date you start your membership. Your membership will automatically renew on that date unless you cancel before the renewal date. To avoid unnecessary charges please contact us at Hello@ InnCrowd.co to request cancellation.
Monthly Membership- When you select the monthly membership option you will be billed monthly on the date you start your membership. For example, if you joined on May 8th, your next payment will be processed on June 8th. Your membership will be billed monthly until you cancel your membership.
What if I need to cancel?
You can cancel anytime! To avoid unnecessary charges please contact us 30 days prior to your preferred cancellation date. Cancellation requests received after the 30 day cancellation window will take effect the following month.
What happens when I become a member?
You will receive an email with next steps when you join.
You will also receive a few more emails during your first week introducing you to the membership features, with video tutorials on how to maximize your experience, register for events, etc.
Do I access my membership via FB group?
Some of our activities will take place on Facebook. However, we will house content on our membership platform where you'll access your member dashboard & more. You'll be sent a private link to join once you sign up.
What If I don't Live in Atlanta? Will there be any events in other cities?
While majority of the initial in-person events will take place in Atlanta, we will definitely host events in other cities as well. These will be hosted by a member of our team or an #INNCHARGE ambassadors. If you like to be #INNCHARGE , find out how to be an ambassador in your city by clicking the button below.
