Prince Rupert Visitor Information Centre to Close for Renovations

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Prince Rupert, February 8th, 2023 The Prince Rupert Visitor Information Centre (VIC) will be undergoing renovations and will be closed to the public from February 15th until mid-June, before traditional summer visitor volumes begin to increase. Travel planning resources will still be available online during this time, and our Visitor Information Staff will continue to be available by phone and via email to assist with requests during regular Visitor Centre Hours. 
"We are happy to be working with the Prince Rupert Port Authority to enhance our Visitor Centre in Cow Bay. The renovations will provide a fresh and modern space to enhance the experience of our guests. We will continue to provide top-notch visitor services remotely during the closure, and we look forward to welcoming visitors back to the new space," said Ceilidh Marlow, Executive Director, Tourism Prince Rupert. 
“Much has changed in the 10+ years since the Port Interpretive Centre first opened and the newly refreshed space will reflect the evolution of our Gateway and the innovation and diverse workforce that are driving its future,” said Shaun Stevenson, President and CEO, Prince Rupert Port Authority. “We look forward to unveiling the new design and creating a more open, interactive, and welcoming space for residents and visitors alike.”
Tourism Prince Rupert is working closely with the Prince Rupert Port Authority to mitigate the impacts this may have. In particular, this project is expected to overlap with the beginning of the cruise season, and efforts are focused on ensuring cruise visitors have access to information and services in the cruise terminal area.
During the closure, we will be offering visitor services remotely. You can contact a Visitor Services Associate by phone at 250-624-5637 or by email at
Visitor guides, maps, and brochures can be downloaded in PDF format from our website at
Physical copies of our City Map and Visitor Guide are available at City Hall, the Prince Rupert Library, and outside the Visitor Information Centre. Starting May 3rd, Tourism Prince Rupert will be opening a pop-up Visitor Centre on the Atlin Promenade in Prince Rupert, where in-person Visitor Service staff will be thrilled to provide trip planning information, print materials, and more until the PIC/VIC reopens to the public.
Media Contact
For more information, please contact
Ceilidh Marlow
Executive Director, Tourism Prince Rupert
Phone: 778-361-0440
Tourism Prince Rupert
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