Group Class Etiquette
Our Staff wants you to have a positive, rewarding experience in a safe, serene and supportive environment. In order for us to deliver a positive experience to all clients, we ask that you consider some of our policies.
 
These policies are for your protection, privacy, sanitation and enjoyment. Please have respect for the space as well as those within it.
Group Class Etiquette
 
Attendance
Please arrive at least 5 minutes before the scheduled class start time, as a courtesy to the other class participants and the instructor and to ensure that the class starts on time in an orderly and safe manner.
 
Guests
Clients may not bring guests/children to the studio to wait while they complete their workout/class. While we understand issues with childcare may arise, we do not provide child care in the studio. This is for the safety of everyone as we cannot be liable for unsupervised guests/children.
 
Cell Phones
Tuck your mobile device away on silent, and give yourself a break from the outside world while you’re with us. Thank you for not bringing your phone, devices, and Apple Watches to your workout. Please do not keep your phone beside your reformer it is very unsafe.
 
Reformer Set Up
Grip socks are required. Please place all of your belongings on the hooks by the foot, front stages, or benches and place your water back towards your white box or on your white box. Props must be placed on your front window side of your carriage. Keep the box side clear of any obstructions.
 
Waitlist Updates
Waitlists will no longer place you into class if its less than 12 hours prior to class - if you are on the waitlist the morning of class please feel free to place yourself into class same day sign ups are encouraged. If you no longer plan to attend a class you are waitlisted for please remove yourself from the waitlist to give other clients the opportunity to attend.
 
Remember to not use the automated 617-272-7037 to cancel a class.  The studio text number is 617-484-7711 our only email is belmont@bostonbody.com. Please check that you do not have any prior addresses or phone numbers stored so that you are easily able to communicate with us if needed.
 
In order to help combat our waitlist during this surge time we are restricting unlimited members to 1 class per day.  If you'd like to take 2 classes per day please purchase an additional class card to use alongside your membership.
 
 
Late Cancel Policies
 
Clients must cancel their group class reservation 12 hours before the start of class to avoid a late cancel fee. Please do not email us asking for us to waive these policies as these are firm.
 
Memberships:  $25 + loss of class              Class Cards: loss of class
 
Illness
Fevers, contagious illness, and sore throats spread like wildfire in the studio and you really won’t benefit from trying to workout while sick. For the sake of the rest of our clients and instructors let’s keep the spread of germs to a minimum. Please cancel yourself out of class through the MINDBODY app or text us and we can assist you. Feel better soon!
 
Inclement Weather
It's our goal to hold all classes and private/duet sessions as scheduled. We will do our best to communicate to everyone the best we can but ask you to please keep tabs on the weather and make sure you leave yourself enough time to clean off your car, find parking, and get here safely. Please review our Inclement Weather Policy for more details on how to prepare when snow is in the forecast.
 
If you have any concerns on illness, sickness, or snow please cancel yourself prior to the 12 hour policy and you can always enroll same day into class if the weather cooperates after all and you are free of illness.  Always err on the side of caution in order to avoid fees. 
 
 
Jaclyn & BBP Staff
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