As a friendly reminder, due to an increase in last-minute cancellations and no-shows, we will be enforcing our cancellation policy moving forward.
It is our main goal to provide the best care possible in the most time effective environment. With this same dedication devoted to all our patients, it is imperative that you inform us twenty-four hours (24) in advance of any changes to your scheduled appointment. All services cancelled or rescheduled with less than twenty-four hours (24) notice will result in a 50% charge of scheduled services. We value your time and honor our own policy, so please remember that your appointment is reserved exclusively for you.
As a courtesy to our patients, we offer appointment reminders. Changes to appointments and cancellations are the sole responsibility of the patient. Our voicemail is available 24/7 and messages left after hours will be picked up the next business day. If you have opted into email and/or text reminders, you will receive an email and/or text appointment reminder 3 days prior to your scheduled appointment. A secondary reminder will go out 1 day prior to appointments not confirmed. Failure to confirm the appointment will result in cancellation of the appointment so that we may offer the opening to a patient on our waiting list.
Thank you for your understanding and continued support.
