In three decades of living in Los Angeles, I’ve seen many tragedies—both natural and manmade. Yet what always amazes me is how, again and again, people here find strength in one another and build community, as we must now, with ICE raids shaking families across our region. 

 

When survivors unite, we create change. Today is proof of that.

 

 

The New York Times has the scoop on how this all came to be — and the central role survivors played:
Click here for Article (gift link) 

This investigation is a testament to the power of survivors.


We educated ourselves. We stood together. We spoke out. And we refused to be suckers for insurance delays, denials, and underpayments. 

 

This doesn’t just help State Farm survivors; it helps everyone with insurance. When the largest market player is required to follow the law, it puts pressure on all insurers to do the same.

 

When survivors unite, we create change. Today is proof of that. 

 

Take a moment to feel the power of what we’ve done together. 

 

 

We now call on Commissioner Lara to publicly release the findings of this investigation and make clear whether State Farm is complying with the law — before considering yet another rate hike this October. 

 

And then, we will press for full accountability from every insurer. 

 

In the near term: The next step to protect your family is to learn what insurance fraud actually looks like — so you can defend yourself. 

 

For that, I’m thrilled to invite you to a very special session this Thursday with the nation’s two top experts on insurer fraud: 

 

Is your insurer delaying, denying, or underpaying your claim?
Learn how to get the insurance payout your family needs to recover. 

 

• Doug Quinn | American Policyholder Association


• Dominic Dugo | 27-year prosecutor of insurance fraud 

 

All are welcome. Please invite other survivor friends and networks. 

 

See you Thursday! ❤️

 

Joy

The new CalAssist Mortgage Fund offers up to $20,000 in grants—no repayment required—to cover up to 3 months of mortgage payments while you recover. We've heard feedback in the community about some of the challenges our members are facing and are reaching out the State to to urge them to make the program more accessible. See more in the community conversations below.  

 

 

The Marcus Stroman HDMH Foundation is offering two $25,000 Scholarships to students in Pasadena and Altadena. Any high school senior from Pasadena or Altadena with a 3.0+ GPA is eligible to apply for this scholarship.

EFSN Founder Insurance Advocacy: Our founder, Joy participated in the KCAL Insurance Segment The segment included a Q&A with policyholders and insights from Harvey Rosenfeld of Consumer Watchdog. They raised key concerns about systemic practices—like rotating adjusters, lowball estimates, and tactics designed to delay, deny, and discourage.

 

Landlord Notice Shared: Dawn posted an update from the L.A. County Rental Housing Habitability Program reminding landlords they are responsible for cleaning up post-fire smoke and ash damage.

 

 

 

Support Needed for AB 1243 – The Polluters Pay Act: One of our own, @1_aeiou_0 , flagged this bold bill that would make major fossil fuel companies financially responsible for climate-driven disasters like wildfires.

 

 

Insurance Adjuster Poll Results: Matt ran a poll revealing that State Farm policyholders had an average of four different adjusters—with nearly 70% reporting three or more.

 

 

Join us live as LA County Assessor Jeff Prang for a Live Q&A to answer your urgent questions about property tax relief, rebuilding, and your rights as a displaced homeowner.  

Help The New York Times investigate which insurers are doing right by survivors—and which are not.

 

Provide the evidence public advocates need to hold our insurers accountable

 

Watch the replay of the first-ever Eaton-Palisades strategy session for insurance accountability that Joy led. Learn how, together, we can secure the payouts we need to recover and rebuild.

 

 

With love, determination, and solidarity,

 

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