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ISSUE #22 | October 20, 2025

 
Hi, it's Miriam. 
 
Welcome back to the At Work Tune Up, your insider’s playbook with practical, quick, tips on how to improve your team dynamics and keep things happy and healthy at work.
 
We spend a lot of time at work. We should love what we do.
 
This week's tip for your toolbox:
 
Conflict is a good thing. 
 
Silence in meetings doesn’t mean happy agreement. 
 
More likely, it means:  
 
“I'm intimidated to say what I really think" 
 
Or 
 
“I think I have a good idea on how to move forward, but if no one else is saying anything, my idea must be off base.” 
 
Or 
 
“I'll just talk about this in the hallway afterwards with the people who I know get me."   
 
If you are not wrestling with multiple perspectives and unpacking ideas, you're likely missing out. Your team will get to higher quality decisions by having honest, real conflict conversations. 
 
It may feel uncomfortable at first, but the key to conflict is: Admit + Allow.  
 
Admit to your colleagues “This is a complicated conversation, and I want us to have it anyway. We'll be happy that we did.”  
 
How to get started? Keep reading. ⬇️
 
How to make it happen
 
🛠 Try this:  
 
Next time you're sensing a little too much harmony, a little too much quiet, or not enough healthy debate:  
1) Be direct and invite people to debate: 
“Which option will move us forward fastest?”  or “Which option is best for our clients?” 
2) Give everyone a minute to write down their thoughts. 
3) Invite them each to share, and then debate the ideas. 
 
Your job is to mine for conflict. 
  • If you think that someone is holding back, ask them directly if they have another approach, even if it's unpopular.
  • If you sense two people don't really agree, call it out. “Suzzie, I'm sensing you think we can do something different here. What's on your mind?”
By encouraging debate and different perspectives, you have a better shot at getting to a better decision for your team. 
 
Bonus Points: Take a look at this guide for prompts around difficult conversations. 
 
✅ This week’s challenge:
 
Pick one meaty conversation this week and invite the debate. 
 
Mine for the conflict. 
Then actually listen. 
Debate the ideas. 
Come to a decision.
Name the decision clearly, and 
Thank your team mates for being along for the ride. 
 
You’ll be surprised how much energy and ownership show up once people know it’s safe to speak up. 
 
Try it. Let me know how it goes. 

 
Small changes make a big difference.
 
 
Just get started.
If this newsletter resonates with you, here are three more ways I can help:
  1. Follow me on LinkedIn or Instagram for bite-sized tips throughout the week (free).
  2. Work with me for 1:1 executive coaching or strategy consulting. Hit reply and I’ll send you a few questions to see if we’re a fit.
  3. Book me as a retreat facilitator or speaker. Invest in your teams and you will be happy you did. I'd love to work with you. Please reply to this email or email me directly.
I’m a teacher at heart, and love helping people get better at what they do.
 
Miriam

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