We, as brands, are all fighting for market share. We all have loyalists.
And most of us are trying to stay profitable without completely losing our minds in the process.
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Keeping up with platforms, formats, and algorithms is exhausting. Itâs also a necessary evil. Pretending otherwise is optimistic, at best.
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But lately, whatâs become clear to me isnât that marketing is ceasing to âworkââitâs that iconic interruption stopped working the way it used to.
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People are no longer passive receivers of marketing. Theyâre active gatekeepers of their attention.
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Now when I say interruption hasnât been working, I donât mean ads donât convert.
I mean people no longer grant brands ambient attention.
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Every message now has to pass an internal filter:
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âIs this relevant?â
âDo I trust this?â
âDoes this make my decision easier?â
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If the answer isnât immediately clear, itâs not rejectedâitâs completely skipped. Yâall, this happens so fast itâs scary. (Pay attention next time youâre scrolling through⊠anything).
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And skipped is worse than ignored.
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SO IN TODAYâS EMAIL, weâre gettinâ workshoppy. Iâm going to share with you data-backed examples of whatâs actually âstopping the scrollâ or âturning headsâ â because you live in a vacuum just as I do. You overthink marketing. (Hey thatâs okay).
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Iâm just your newsletter bestie trying to help you through it, kk? :) Here we go:
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When it comes to social media...
- Familiarity beats novelty (by A LOT). Ads featuring brand cues within the first two seconds outperform those WITHOUT by up to 40% in recall and attention. English: Logos, colors, faces, or formats people already recognize reduce cognitive load.
- Face + eye contact still work; but not super polished ones. Featuring REAL people sees higher thumb-stop rates and longer view time. Overproduction in video content is skipped faster than low-fi human content. Think about that!
- Immediate context is now wayyyyy more important than hooks. TikTok internal research showed ads that clearly state what the product is and who itâs for in the first 3 seconds outperform abstract âhook firstâ ads on both watch time and creative. NO ONE HAS TIME FOR âWAIT FOR IT.â Especially when weâre up against our app-blocker time limits lololol
When it comes to email marketingâŠ
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Old model: email worked because people scanned everything. Subject lines were hooks. Volume WON.
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New model: the inbox is now a complete and total triage system. Every email hits a faster filter than social:
- Do I recognize the sender?
- Do I know why Iâm on this list?
- Is this worth my energy right now?
If the answer isnât immediate, the email is achieved, swiped or left to ROT.
Whatâs working in email now is:
- Familiar sender and a very consistent POV (De Soi does suuuuuch a good job at this)
- Predictable value (not a total surprise) â like I know I will get a GOOOOD health hack by opening Primally Pureâs emails
- Tone recognition (that âOh, itâs THEM) feeling
- Emails tha reduce thinking, not add to them (this is done with a lot of negative space designed into the email, just saying)
Finally, out of home (are you doing this??? If so, email me. I wanna see).
Talkinâ billboards, street signs, bus stop, etc.
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What a funny beast OOH is. You have no sound, no caption, no explanations. Just a FEW quick seconds to think âdo I recognize this, or not?â
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Old model: say more. Be clever. PACK IT IN.
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New model: OOH works when it confirms, not explains.
- One singular idea, rooted in emotion
- STRONG brand cues
- Framiliar visual langage
- Messages that echo what people already know
The throughline
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Across every channel, the rule is now the same:
If people have to work to understand you, they wonât.
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Whether itâs:
- A social ad
- An email subject line
- A text message
- Or a billboard on the highway
The winning brands are doing less introducing and more reinforcing.
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For sh*ts and giggles, here are a few emails that DID have me opening, scrolling, clicking and BUYING: