Most people think the hard part is signing a power of attorney. It’s not. The hard part is making sure it actually works when someone you love needs to use it.

Tuesday Triage
March 3, 2026

Image item

 
Hi there,
 
Most people think the hard part is signing a power of attorney. It’s not. The hard part is making sure it actually works when someone you love needs to use it.
 
A few weeks ago, I was driving a close friend to the airport after a really good weekend — a University of Michigan women’s basketball game, time with our foster puppy Boots, and finally trying Zingerman’s sandwiches in Ann Arbor. But earlier that same day, I had spent hours helping families in crisis. 
 
At one point I asked him, “If your parents had a medical emergency tomorrow, would you know what to do? Would you have access to their accounts?” He said no. That’s the answer I hear most often. And sometimes, even when parents did sign the documents, things still fall apart.
 
Today, I share a real story about a daughter trying to use a perfectly valid power of attorney her mother signed twenty years ago, only to have the bank refuse to honor it. The document was “too old,” it didn’t contain the “right” language, and the bank wanted proof of competency from twenty years ago. This is the gap I talk about all the time: Signing documents is step one. Implementation is step two.

 
Image item
 

In today’s episode, I walk through five practical ways to reduce friction before a crisis:
  1. Make the effective date obvious. If it’s immediate, say that clearly at the top of the document.
  2. Include third-party reliance language. Banks are risk-averse. Help them feel safe accepting the document.
  3. Proactively get the POA on file. Ask financial institutions what they need now, before a crisis, while the person who created the power of attorney is still competent.
  4. Be careful how agents are added to accounts. An agent under a power of attorney is not the same as a joint owner. That distinction can completely change where money goes at death.
  5. Refresh your documents periodically. Even if nothing major changes, newer documents tend to create less friction.

Image item
Death Readiness isn’t just about valid paperwork. It’s about making sure the person who steps in for you, a loved one who is scared, exhausted, and trying to help, doesn’t hit unnecessary roadblocks. If you’ve signed a power of attorney and filed it away, today's episode will help you think about what comes next.

The first printing of The Death Readiness Playbook has officially sold out! What’s been especially meaningful isn’t just that people ordered it. It’s that many of you came back to order additional copies for siblings, parents, and adult children.
 
Because of that response, we’re preparing a refreshed Version 2.0 and placing a new print order by the end of this month. Updated printed copies will begin shipping early next month.
 
Here’s what to look for in Version 2.0:
• A new section on how to write your own Will (even though you shouldn’t!) 
Options for co-branding for law firms and professionals who want to integrate the Playbook into their client experience
 
And if you’ve already purchased the Playbook, printed or digital, you will automatically receive a digital Version 2.0 at no additional cost. When the updated digital version is ready, we’ll reach out directly and send it to you. 
Image item
If you’ve been meaning to get your copy, you can reserve Version 2.0 now and be part of the next shipment. I’m so excited for you to see what’s next.

Image item
Boots, our foster puppy, has been interning at Death Readiness.
 
Qualifications include:
• reminding everyone to take stretch breaks
• testing the durability of shoelaces and electronic cords
• providing emotional support during long Zoom calls
• boosting morale simply by existing
 
She’s still working on things like “boundaries” and “not stealing paper,” but she brings unmatched enthusiasm and a strong commitment to workplace cuddles. Open to full-time offers. Compensation requirements: treats, belly rubs, and a loving home. 
 
If you (or someone you know) might be her person, check her out at Detroit Dog Rescue.
Jill

PS: Have a question you’d like featured on a future Tuesday Triage episode? Click here!
 

 
Visit our Facebook
Visit our Instagram
Visit our LinkedIn
Visit our Podcast
Visit our Youtube
1938 Burdette Street #3029
Ferndale, MI 48220, United States