🧠 THE SCENARIO
An agent is out showing homes with a buyer who’s excited and ready to move forward. After a great showing, the buyer pauses and asks a simple question, “How do you get paid?” Without missing a beat, the agent responds, “Don’t worry about that, the seller will cover my commission.” The buyer feels reassured and they move forward writing an offer.
A day later, the listing agent responds. The seller is not offering any compensation, or it’s significantly less than expected. Now the agent is in a tough spot. They have to go back to their buyer and explain that the commission may not be covered after all. The buyer is confused, frustrated, and now questioning the entire process. What started as a confident answer has turned into a credibility issue.