Agent Did WHAT?! The Buyer Signed TWO Agreements

🧠 Scenario 
An agent gets a new buyer, meets them at an open house, has a great convo, and gets them to sign a Buyer Agency Agreement that same day. Everything looks good. A week later, the buyer finds a home online, goes to a new construction community, chats with the onsite agent…and signs another buyer agreement without thinking twice.

Fast forward…buyer goes under contract through the builder’s rep.

Now our agent calls asking where their commission is…and guess what we find out?

The buyer signed two overlapping Buyer Agency Agreements.

Now the buyer is stuck in the middle, both brokerages are claiming compensation, and instead of a smooth deal…we’ve got a mess that could’ve been avoided with one conversation.

• The agreement clearly states buyers should not enter into multiple agreements with overlapping terms 
• When they do…they can be exposed to paying more than one commission 😬
• This is not rare with new construction and open houses
• If you don’t explain exclusivity clearly, buyers WILL unknowingly create problems
• Remember…your protection is only as strong as your communication + documentation

• When signing, clearly explain this is an exclusive agreement
• Tell buyers directly they cannot go sign with another agent during the term
• Ask early if they’ve signed anything else already
• If there’s ANY doubt, get clarification before showing homes
• Stay in communication…buyers drift when agents go quiet

• Most buyers don’t do this on purpose…they just don’t understand
• If you don’t educate them, someone else will (and it won’t go your way)
• The deal didn’t fall apart…the relationship wasn’t locked in