You've seen it: A brand posts what looks like a formal corporate statementâserious letterhead, with bold text, âOFFICIAL APOLOGYâ or âWEâRE SORRYâ at the topâand you stop scrolling for half a second thinking wait, what happened? And then you realize: they're not sorry. They're just sorry their product is SO good you can't stop buying it. UGH YAWN.
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This trend reportedly started as an internet meme in the Philippines in 2024 and exploded globally right before Black Friday 2025. And at first, sure, kind of charming⊠a clever little scroll-stopper. But then every single brand did it. Sleep gummies, ice cube brands, every kids clothing brand I know. Your LOCAL CANDLE COMPANY. A retention marketing manager at Milk Bar put it perfectly on LinkedIn:
âIt's starting to feel less like clever marketing and more like everyone submitting the same homework.â Â
NOW, I scroll past every single one.
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The apology ad worked for a minute there because it felt unexpected. The second it became a template, it went from eye-catching to annoying. That's the lifecycle of every borrowed marketing formatâand it's a sign that your audience is smarter and faster than the trend cycle. They catch on, and they absolutely tune out.
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Iâm sick of the new Olivia Rodrigo song because of this.
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Trends arenât the bad guy here.
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If your marketing playbook is just âfind what's working and copy itâ you've guaranteed yourself a permanent spot in second place.
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Takeaway: Do trends differently. Aim to be the trendsetter instead of the early adopter, or worse, the last follower. Take permission from the bold ideas to try something that seems a bit âout there.â
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2. âSustainableâ and âhealthyâ are table stakes now. Not selling points.
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If you are a CPG or product-based brand and your primary marketing message is that you're sustainable, clean, non-toxic, or âa healthier alternativeââI need you to hear me: that is the floor, and youâre laying on it. Consumers expect better choices now. It's not a differentiator anymore; it's the cost of being taken seriously. Donât mistake your sustainability & cleanliness for the ceilingânote how they even sound meh in this sentence. Because they are.
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The same goes for technology. We live in a world where building a beautiful app, launching an e-commerce store, or automating your customer journey is more accessible than it's EVER been. Technology is another baseline. An app doesn't wow anyone anymoreâit just means people can avoid your frustrating website.
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So what IS a differentiator in 2026? Pristine clarity, an unapologetic point of view, and a brand that knows exactly who it's talking to and makes that person feel like the product was made specifically for them.
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Takeaway: Wtf are you doing here? If you canât tell me why your brand exists, who you serve, and how youâre differentâget in a room with your team ASAP and figure it out quickly. Then do everything from that perspective.
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3. Creativity is at our fingertipsâand I think itâs becoming a problem.
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I say this as someone who uses every tool available to me.
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The internet, AI, Canva, templates, trend reportsâall of it has made creativity radically accessible. Which is yeah, exciting. But I also think it's producing a LOT of content and marketing in general that looks good and means nothing.
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You think it looks good, you click post, send, or share. Check, and check. Done, and done. But there's no real strategy underneath it, no reason it's going to hold up six months (or six minutes) from now when the aesthetic you borrowed has cycled out.
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What this creative accessibility is eclipsing for us all (big yikes) is the ability to sit with a half-formed idea long enough to figure out what it actually is. To ask why before you ask how.
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Takeaway: anyone can make something attractive (yup, I said it)âbut the skill lies in making something meaningful, thought provoking, action-inspiring. The stuff that makes people perk up and do something. Pretty graphics donât do that. Truly creative thinking does.
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đïž A little BTS sounds fun, dontcha think?
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I work with a lot of brands. And the ones that are struggling to maintain their momentum almost always have the same problem: they don't have a clear enough answer to the question âwho are we, and who are we for?â (They can typically answer âwhatâ and âwhyâ with a way-too-granular, way-too-close-to-the-product answer that would leave their ideal audience saying, âsounds interestingâ right before clicking over to something they understand without working so damn hard.)
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They have a great product, but their marketing feels scattered because their brand foundation is still a lil fuzzy. They're making decisions without a true north star to anchor them.
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This is such a common problem. And where we see a lot of brands/marketing teams fall flat.
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It is THE stickiest problem in brand-building, and it's the one we built our
Brand Diagnostic to solve.
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