👋🏼 Hey, it’s Miriam. Welcome to my bi-weekly newsletter where we help you grow your pipeline, keep your clients, and crush your goals. 

 

 

 

Ask for 5 minutes at your next all-staff meeting to talk about your current clients.

 

Share:

• Who are we working with right now?
• What are they trying to accomplish?
• What would make working with us feel especially easy?

 

Your goal is simple: remind everyone that keeping clients happy is everyone’s job.

 

The person answering the phone matters.
The person sending the invoice matters.
The person doing the work matters.

 

Five minutes keeps your clients visible, even for people who don’t interact with them every day.

 

Not on the agenda yet?

Fix that this week.

 

2 Tips to DO MORE:

 

 

Sending a welcome gift to a new client?

Add something they can easily share with someone else.

 

Sending coffee? Add a second bag.
Sending a book? Include an extra copy.
Sending treats? Send enough for the team.

 

Add a simple note:

 

No referral card. No sales pitch.

 

 

Sending a client newsletter or marketing email?

Before you hit send, ask someone who knows your business, but isn’t in your business every day to read it.

 

💡 Ask them:

 Is this useful?
Is anything confusing?
Am I missing something obvious?
Would you actually keep reading?

 

When you work with something every day, it’s easy to assume everyone knows what you know.

 

Find someone who doesn’t.

Then listen to what they notice.

 

If this newsletter resonates with you, here are three more ways I can help:

I’m a teacher at heart, and love helping people get better at what they do.

 

Let's get started,