Greetings and welcome to your Loveland Onboarding! 

 

Step 1:  

In order for a Participant to utilize their vouchers they must first send a Registration Invite and Connection Invite link to you or your Practice, so you can create a Loveland Portal Therapist Profile. Once created and then connected, you both can start the billing process.

 

To establish a Therapist Profile for a Practice, instead of an individual, please register with your Practice's information. Also, ensure your participant sends the "Registration/Connection Invite" link to your Practice's email address, so you are not prompted to create an individual account.

 

 

Follow the steps below to create your Loveland profile.

1. Save for Reference: Bookmark this [link]. This is a guide. You will come back to this page regularly throughout your time with us.

 

2. Device Requirement: Complete the following steps on a laptop or computer – NOT a cell phone or tablet. These devices will result in errors.

 

3. Start Registration: To begin the Therapist Portal Registration process, use this link: Therapist Portal Registration

 

4. Fill Out Registration Form: Complete all fields on the registration form, including confirming the Terms and Conditions. 

 

Important: Make sure your phone number includes the “+1” without any dashes or spaces.

 

Important: Due to IRS regulations, we can NOT switch Participant's Payment Arrangements back and forth. STOP, re-confirm, and contact your participant directly before continuing.

 

Important: You must set up a Therapist Profile and use the Loveland Portal for participants to utilize their vouchers — regardless of payment arrangement.

 

 

6. Finalize Registration: Confirm your account via email. After completing registration and confirming your account, log in here: Loveland Portal Login

 

 

7. Set up Stripe: After logging in, you will be prompted to set up your direct deposits with Stripe. See full steps [here].

 

8. Take Virtual Tour: Select “Start” under “Take the tour” then review our FAQs.

 

9. Confirm Connection with Participant: After you registered, your Participant will re-enter your email address from their side of the portal to send you a Connection Invite. Confirm connection to proceed to billing.

 

    3. Your dashboard should look like this: 

 

10. Start Creating Sessions: Confirm with your Participant that they received their voucher numbers (located on their dashboard). Then go to your "Sessions" tab → select “Create New Session”.

 

[You are connected with a Self-Pay Participant]

[You are NOT connected with a Self-Pay Participant]

 

 

11. Additional Vouchers: Participants can receive up to 12 vouchers maximum, valued at $120. Only 4 vouchers can be issued at a time. After completing the first set, participants must request additional vouchers from their portal. Once received, follow step #10 until the maximum is reached.

 

Important: For Participant's 2nd and 3rd requests, they must complete a closeout survey before receiving the next batch.

 

[This means your participant hasn't requested enough vouchers.

Contact them directly to proceed]

 

12. Tax Info: We do not supply 1099s to therapists because you are not contractors with us; rather, we reimburse for services. Therapists are responsible for claiming taxes as they normally would.

 

 

You have completed your onboarding! Additional resources are listed below. 

 

As a reminder, the registration link is: https://lovelandtherapyportal.com/register-therapist

 

Here's the login page to return to after completing registration and confirming your account: https://lovelandtherapyportal.com

 

This guide is here to help you every step of the way. We know TLF wouldn't be possible without our community of therapists so thank you for all that you do!

 

 Welcome again to our community! 

 

With Love,

Team Loveland