Need to Cancel a Group Class?
Here you will find step-by-step instruction on how to cancel a Group Class using the MINDBODY app.
 
 

Group Class Cancellation Policy
We require 12 hours' notice to cancel any group class without penalty.
 
⚠️ Please note: Requests made directly to an instructor or trainer in person do not qualify as a valid cancellation.
 
It is the sole responsibility of the client to cancel their class at least 12 hours prior to the scheduled start time through their account. Cancellations made within 12 hours of the class start time will be considered late and will result in the loss of the class from your account.
 
📌 No exceptions will be made to this policy.

Step One:
  • Click the button below and log into your MINDBODY account on the APP
 
Step Two:
Once you've signed in
  • Under on “Profile” at the bottom of your screen
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Step Three:
  • Click “cancel” on the class you want to cancel
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Step Four:
  • A notification will pop up saying “Do you want to cancel your booking?"
  • click “Cancel booking" to confirm your cancellation
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You will receive a notification in the app that your class was successfully cancelled and no longer see the class on your schedule
 
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Need to book a class or want to know more about the waitlist?
Use the links below to learn how:
 
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453 common street
belmont, ma 02478, usa